You Can Call Me Gwen

Million Dollar Mistakes

 

Dear Diary,

            At work I collect the copays from our patients and enter them into the computer system. Sometimes they pay with cash, sometimes they write a check, and sometimes they pay with a credit card. When they use a credit card I have to manually enter several pieces of information, along with the payment amount.

            Did you know that if you enter a $35.00 payment and forget to move the cursor to a different box before you enter the credit card approval number, you will soon be printing off a receipt for...let's say...maybe... $35,467,933?

            And if you don't notice your error immediately, you will just hand the receipt over to the patient with a smile and a thankyouverymuch.  And wouldn't that be one lucky patient standing there holding proof that he/she had a pretty sweet credit balance with your clinic?

            Now, if you stay on top of things, you'll be manually entering your receipts on a daily spread sheet that's separate from the system tally, and you'll be checking for a nice balance throughout the day.  If you're having a really good day, you'll do this in time to notice this massive discrepancy while the patient is still in the waiting room, and you'll be able to call them up to the desk and sweetly ask for the receipt back in exchange for a more, um, accurate one.   

            If it's a really, really, good day, you'll have a little bit of fun, because the patient will have a lovely sense of humor and be quite playful about the whole thing.

            I've had some of those really, really, good days.

            There is a balance in the universe.

            Good night, Dear Diary.

            Tomorrow will be another day.        

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Dear Diary,

        I was disppointed to find out that although it was plugged into the charger, my phone was dead this morning and, therefore, did not wake me up in time for my workout.  I guess it matters that the charger was not plugged into the wall.

        When I realized I did not have enough time to work out, but still had more time than I needed to get ready for work, I immediately chucked my frustration and began to anticipate actually sitting down to drink my morning coffee while it was still hot.  "When life gives you lemons, make lemonade" and all that.

         On my way to the kitchen to make some fresh coffee, I decided to tidy up the family room, arrange the sofa pillows, and replace the throw over the back of the divan. You know that six-foot, folding craft table which I'd parked behind the sofa recently?  The one holding the tray full of little, eensy, tiny pieces of felt I'd cut, along with various shears, pincushions, and threads? It also held the glass jars with dowels in them, the little lid full of wooden beads for making tiny dolls, the two boxes of embroidery thread, the fabric bowl full of specialty threads, all my felt, and a whole-big-bunch of loose and very small paper patterns. Well, it was shoved up so close to the sofa that I had to move it back a few inches to be able to replace the throw.

         The thing about that table is...well...I never could get that second leg brace in place properly when I set it up.  This morning when I scooted it, the legs on that end collapsed. It is fun to watch children slide down a slide at the playground.  It was not so much fun to watch every single thing on that table slide down to one end and then off onto the floor this morning.

        I did not work out or have hot coffee this morning, Dear Diary. 

        But I've had a good day anyway.

Talk to you tomorrow,

Lemonade Lover